FAQ & Help Center
Find answers to common questions about KMate.
What is KMate, and how is it different from other tools?
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KMate is the all-new, cross-platform successor to our classic Kindle Mate, trusted by readers worldwide for over a decade. It unifies your highlights, notes, and vocabulary from all Kindle devices, the Kindle app, and Amazon Cloud. Unlike other tools, KMate is fundamentally different in three ways: 1) Positioning: it focuses on your Kindle reading and learning assets, forming a complete loop from import and organization to review and mastery, ideal for lifelong learners, deep-reading note takers, and language learners. 2) Functionality: instead of handling only one data type, KMate is the only tool that centrally imports, organizes, exports, and supports learning review for highlights, notes, and vocabulary together; the new immersive reading mode also supports custom color tags and status tracking such as Learning, Mastered, Read, and Unread. 3) Privacy: full-featured local-first operation means no mandatory upload to third-party services, and your data stays safely stored on your own device.
Why can't KMate connect to my Kindle?
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For classic models (Touch/Voyage/Oasis/Paperwhite pre-2022), use a USB cable that supports data transfer (not charge-only). For newer models (2022+ Paperwhite/Colorsoft/Scribe), they use MTP protocol — ensure no other MTP apps (like Android File Transfer) are running. On Mac, you may need to grant disk access permission when first connecting.
Can I sync without a Kindle device?
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Yes! KMate supports syncing from Amazon Kindle Cloud (for purchased books) via the File menu. You can also import notes exported as HTML from the Kindle App on your phone.
What dictionary formats are supported?
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KMate supports StarDict (.tar.gz), Mdict (.mdx), Mobi (.mobi), and plain text dictionaries. It also integrates Google Translate, Bing Translate, Gemini AI, and DeepSeek AI for online definitions.
What is the difference between Free and Pro?
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Free version supports your 1,000 most recent items with no feature or time limits — lifetime use. Reading mode, reading analytics, and Anki deck export are included in Free. Pro unlocks all data limits plus ongoing premium updates. Available as one-time purchase or subscription.
What are the system requirements?
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KMate supports macOS 10.13 or later, and Windows 10/11. It is fully optimized for both Intel and Apple Silicon (M1/M2/M3/M4) Macs.
Which Kindle devices are supported?
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KMate supports ALL Kindle models including the latest Kindle Paperwhite, Kindle Colorsoft, and Kindle Scribe series, as well as all classic models like Kindle Touch, Voyage, and Oasis.
Does KMate upload my data?
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No. KMate prioritizes your privacy. All data is stored locally on your device. The only network features are optional cloud sync (which only reads your Kindle notes from Amazon) and online dictionary lookups.
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